February 2022

To UPS or NOT UPS

RECENTLY there was a problem with a UPS shippment made to a customer in Southern California. The crux of it is, the delivery truck was hi-jacked and all the content was lost. The customer contacted me to let me know and to have a new shippment of materials sent to them. I shipped out the replacement materials and placed a claim against the lost items – I PURCHASED INSURANCE TO COVER THE COST OF THE SHIPPED MATERIALS TO BOOT. After several emails with the company I use for shipping I received a check from UPS for a FRACTION of the cost of the

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